Customer Zone
Customer Portal
Welcome to the customer zone!
You can easily manage your account and track the progress of your service request from here. However, if you wish to speak to our customer service team then please call us on 0800 316 0123
To enquire about additional services or to review your account, email the Customer Account Team today.
Network Status
There are no major services outages reported. If you are experiencing issues with your services please contact the team for further assistance.
Email us at; service@stl-group.co.uk
Call us on; 01993777170
WebAbillity
Log in to your STL WebAbillity account to view and download your invoices, call itemisation, run call enquiries and produce reports.
Unable to login? Please email: billing@stlcomms.com
Get IT Support
Click below to access IT Support
STL and GDPR
Click the button below to read our actions for the GDPR
STL Terms and Conditions
STL T’s & C’s – Equipment
STL T’s & C’s – Terms and Conditions Maintenance
STL T’s & C’s – IT Terms of Service
STL T’s & C’s – Microsoft Terms of Service
STL T’s & C’s – Service and Usage Agreement Calls/Lines/Mobiles
STL Policy – Fair Usage Policy
STL Policy – Privacy and Cookie Policy
STL Policy – 10 Cybersecurity Best Practices
STL Policy – Network Audit Testing Recommendations
STL Policy – Customer Complaints
STL Policy – Basic Calls Tariff