Customer Zone

Customer Portal

Welcome to the customer zone!

You can easily manage your account and track the progress of your service request from here. However, if you wish to speak to our customer service team then please call us on 0800 316 0123


To enquire about additional services or to review your account, email the Customer Account Team today.

Network Status

There are no major services outages reported. If you are experiencing issues with your services please contact the team for further assistance.

Email us at;

Call us on;   01993777170



Log in to your STL WebAbillity account to view and download your invoices, call itemisation, run call enquiries and produce reports.

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STL Terms and Conditions

STL T’s & C’s – Equipment

STL T’s & C’s – Terms and Conditions Maintenance

STL T’s & C’s – IT Terms of Service

STL T’s & C’s – Microsoft Terms of Service

STL T’s & C’s – Service and Usage Agreement Calls/Lines/Mobiles

STL Policy – Fair Usage Policy

STL Policy – Privacy and Cookie Policy

STL Policy – 10 Cybersecurity Best Practices

STL Policy – Network Audit Testing Recommendations

STL Policy – Customer Complaints

STL Policy – Basic Calls Tariff

Current Network Status
Customer Zone